Simple solutions for happier, healthier paws.
Made for cats, loved by owners.
PAWFLEX E-COMMERCE LLC
1610 CAREY AVE
CHEYENNE, WY 82001
UNITED STATES
HELP@TRYPAWFLEX.COM
CALL US: +1(516)276-1619
CUSTOMER SERVICE AVAILABLE DAILY 9:30AM-7PM EST TIME
We’re pleased to offer worldwide tracked shipping and a complimentary express shipping option on all orders.
1. Processing Time
Orders are carefully packed and prepared for shipment within 1–2 business days. During peak seasons, processing may take slightly longer— but we’ll always keep you informed.
2. Delivery Time
Estimated delivery after dispatch:
Please note: customs checks, holidays, or weather conditions can occasionally affect delivery schedules.
3. Tracking
Once your order is shipped, we will provide you with a tracking number via email. You will then be able to track your package in real-time, for your peace of mind.
4. Customs & Duties
International orders may be subject to local customs or import fees, which are the responsibility of the recipient.
At Pawflex, your satisfaction means everything to us. If you have any further questions or concerns about your order, please contact our customer support team at help@trypawflex.com
Warm regards,
Julian R.
Pawflex Founder